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Customer Development Executive
Purpose of the role:
You will develop & grow the Unilever Ice Cream range in the Out of Home channel with existing customers and high value prospective customers.
As the Customer Development Executive your role's primary focus is to territory manage a cluster of circa 250-300 independent leisure accounts, whilst prospecting for new high-profile accounts.
Define “where to play "and “How to Win” to unlock sustainable & profitable growth using data driven decision making.
You will also own and shape your territory strategy, supported by your regional business development manager to deliver Territory & Sales Growth Targets.
You will lead and own the relationship with your local wholesaler representatives and may be asked to manage a small number of regional wholesalers.
Responsibilities of the role:
- Work with relevant departments and teams to build improved business plans and share best practice.
- Work closely with the RTM counterparts to deliver on common objectives in account.
- Ensure all data is captured accurately and in full via salesforce tool.
- Own and execute and deliver all KPIs set throughout the year.
- High level of planning to ensure coverage is achieved monthly.
- Prospecting high profile new customers within the territory.
- Build strong and sustainable customer relationships.
- Approaching everything with an entrepreneurial mindset.
- Develop and deliver the execution plan, working closely with the customers and channel marketing team.
- Ensure all JBPs agreed, and documents signed by customer, scanned, and stored in central location as per company process.
- Leading contractual customer negotiations, working within Legal & Finance Framework set by your regional business development manager.
- All Administrative tasks are completed in full and in a timely manner.
Skills & Experience required:
- Significant working experience in a sales environment and track record of growing and developing territory/accounts.
- Development of Joint Business Plans proposals from customer through to manager sign-off.
- Development of new and existing customer relationships.
- Ability to work both independently and as a team member
- Good communication and 'people skills'.
- A demonstrable customer focused attitude.
- Resilience and tenacity.
- Strong IT skills, particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other sales systems.
What's in it for you?
- Competitive Salary
- Company Car
- Fuel Card
- Tablet
- Phone
- Incentive Scheme
- Pension
- Life Assurance
- 30 days holiday
- Healthshield Care Plan
