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Are you looking for an office administration role with customer service? Do you enjoy variety in your work? Would you like to work in a rural location with countryside views?
If yes, this is what you have been looking for!
Administrator Benefits
- Free on-site car parking
- Pension
- 20 days holiday plus bank holidays
- Christmas shutdown period (3 days holiday to be saved)
- Complimentary Christmas party
- Employee discount scheme
- Health and wellbeing programme
- Complimentary tea and coffee
- Full-time hours Monday to Friday from 8 am to 5 pm
Administrator Responsibilities
- Work in a busy environment for a ground’s maintenance company
- Working with cloud-based systems to manage projects for grounds maintenance, landscaping, and tree surgery projects
- Answering incoming telephone calls from customers and colleagues
- Make outbound telephone calls to customers and colleagues
- Supporting colleagues and customers with any queries they may have
- Providing exceptional customer service
- Adapting quickly to changes in customers’ needs and job projects
- Updating the CRM database
- Raising job quotes, Purchase Orders, and invoices
- Supporting diary management, organising schedules and job projects
- Monitoring vehicles, and equipment on sites in real time
- Help staff with issues on their electronic pad
- Reporting on completed jobs within the system
- Calling staff if their activities raise concerns
- Checking of jobs from the previous day, recording and reporting.
- Carrying out vehicle and machinery checks are filled out correctly, liaising with garages for services once authorised
- Helping schedule for the next day’s work
- Making sure licences for jobs are applied appropriately
- Daily management of emails
- Informing directors of any issues
- Liaising with tree manager on tree related emails
- Keeping Job Watch up to date with new site data, maps and information
- Keeping PPE and clothing matrix current
- Keeping up to date with Job Watch
- Actively seek information to improve services
- Help with social media where appropriate
- Proactively help within the office environment on any daily tasks required
Administrator Requirements
- Your own transport due to rural office location
- Customer service experience with good communication skills
- Office administration experience
- Microsoft Word, Excel, and Email knowledge
- Experience of raising quotes, POs and invoices
- Organised and detail orientated
- Ability to prioritise a busy workload
- Team player with a can-do attitude
- Experience managing projects or jobs would be beneficial
- Knowledge of purchase ledger or Sage Line 50 would also be beneficial
Apply now, we look forward to hearing from you!
