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Are you passionate about travel and ready for an exciting new challenge? One to One is proud to partner with a well-established organisation within in the travel sector, currently seeking an enthusiastic Sales Consultant to join their growing team.
Why Join?
Offering a supportive and rewarding work environment, along with a range of excellent benefits:
- Competitive salary with annual reviews
- 25 days holiday plus bank holidays
- Company pension scheme
- Private health insurance
- Opportunities for international travel
- Ongoing training and professional development
- Team events, incentives, and company socials
The Role:
As a Sales Consultant, you will play a key role in managing and developing client relationships, and ensuring exceptional customer service throughout the customer journey.
Key Responsibilities:
- Build and manage new and existing client relationships through various communication channels
- Use our bespoke costing system to prepare accurate tour quotations
- Provide clients with comprehensive information on accommodation, travel, visits
- Liaise with internal departments to organise travel, accommodation, and activities
- Deliver outstanding customer service across a fluid portfolio of tours throughout the year
- Provide guidance and coaching to junior consultants and coordinators as needed
- Support continuous improvement in team procedures and workflows
- Handle online chat enquiries and engage with social media under company guidelines
- Support marketing and contribute to product development and website updates
- Occasionally travel within the UK and internationally for product knowledge and training
What We’re Looking For:
- Proven ability to deliver outstanding customer service with a client-focused approach
- Demonstrated success in a sales background
- Drive to meet and exceed sales targets
- Proactive, self-motivated, and professional approach
- Strong team player
- Willingness and ability to travel abroad occasionally
- Skilled in problem-solving, remaining calm under pressure
- Proficient in IT with solid knowledge of Microsoft Office, especially Excel for data manipulation
- Strong verbal and written communication skills, with a high standard of accuracy spoken and written English
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward your CV.
