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Property Management Team Leader
Location: Chelmsford (Hybrid after probation)
Salary: £30,000 - £32,000 + bonuses + year-end profit share (OTE £35,000)
We are seeking a professional, enthusiastic, and tenacious Property Management team leader to join a well-established residential lettings team. This is a fantastic opportunity for someone looking to take the next step in their career, leading a team while still managing their own small portfolio.
You'll be working alongside an experienced Manager and Assistant Manager, supporting a team of 20 and ensuring service excellence across the department.
As Property Management Team Leader, you will:
Manage a small personal portfolio, handling maintenance issues, liaising with tenants and landlords, arranging contractors, processing invoices, and providing regular updates.
Act as a point of escalation for complex cases, offering solutions and guidance.
Monitor workloads across the team, stepping in where needed to maintain efficiency.
Support the Assistant Manager in developing strong contractor relationships and expanding the approved contractor panel.
Encourage excellent customer service and foster strong landlord and tenant relationships.
Assist with team initiatives, internal competitions, and events.
About You
We're looking for someone with:
3+ years' experience in property management (leadership or senior responsibilities preferred).
ARLA qualifications (advantageous but not essential).
Strong organisation and attention to detail, with a passion for delivering excellent customer service.
Confident communication and interpersonal skills.
A proactive, problem-solving approach and strong time management.
IT proficiency (MS Office and property software experience).
Salary & Benefits
£30,000 - £32,000 basic (DOE)
Bonuses + year-end profit share (OTE up to £35,000)
Hybrid working after probation
Full training and ongoing career development
Support with professional accreditations (funded by the company)
Hours
Monday to Friday, 8:30am - 5:30pm
Based at Chelmsford during probation, moving to a hybrid model thereafter.
This role is perfect for an experienced Property Manager ready to progress, or a Team Leader keen to expand their responsibilities in a supportive and growing environment.
