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What’s in it for you?
- Competitive salary (£24,000-£29,000 depending on experience)
- Bonus scheme
- 25 days annual leave plus bank holidays
- Early finish every Friday
- Company pension 7% (subject to eligibility)
- Join a growing, supportive team in a niche industrial sector
- Monday - Thursday 8.30am to 4.30pm, Friday 8.30am to 2.00pm.
About the Company
A well-established manufacturer and distributor of industrial lubrication products and equipment is expanding its team. This is an exciting opportunity to join a business known for its innovation, product quality, and customer-first approach, supplying industries across the UK and beyond.
About the Role
As a Sales & Customer Service Executive, you will play a vital role in supporting existing customers while helping to grow new business. This is a fast-paced, varied position combining account management, lead generation, and day-to-day sales support. You will work closely with the internal team and external clients, providing product advice, quotations, and processing orders.
What you’ll be doing
Sales:
- Building strong relationships with existing clients to maximise repeat business
- Researching and identifying potential new customers
- Presenting product solutions and benefits clearly and confidently
- Sourcing bespoke products and pricing from suppliers
- Tracking and following up on all open quotations
Customer Service:
- Processing customer orders and quotations efficiently
- Responding to enquiries with accurate product/service information
- Handling complaints and resolving issues professionally
- Maintaining accurate records and using the CRM system daily
What we’re looking for
- 2-5 years’ experience in a sales or customer-facing role (ideally within industrial or engineering sectors)
- Experience using Sage 50 (essential)
- Proficiency in Microsoft Office
- A valid UK driving licence
- Excellent communication and organisational skills
- Motivated, proactive, organised and customer-focused
- Knowledge of lubricants or lubrication equipment is a bonus but not essential
Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit!Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful.
