Sales and Customer Service Executive

Sales & Customer Service Executive

Cheltenham

£24,000 – £30,000 (DOE) + bonuses

Monday – Thursday: 8:30am – 4:30pm and Friday 2:00pm finish

Are you a motivated sales professional with a passion for delivering exceptional customer service in a technical or industrial environment?

Seeking a customer-focused Sales & Customer Service Executive to join a growing team. This is a fantastic opportunity to become part of a well-established company known for its innovation in the industry. You will be the first point of contact for customer playing a vital part in driving business growth and delivering exceptional service.

Responsibilities:

• Develop and nurture long-term relationships with existing clients to drive sales growth.
• Follow up on quotes and compile performance reports.
• Identify and approach prospective customers through targeted market research.
• Effectively present and promote company products and services, showcasing key features and benefits.
• Collaborate with management on tailored customer requirements and supplier pricing negotiations.
• Follow up on quotes and compile reports.
• Accurately process quotes and orders in a timely manner.
• Manage and resolve customer queries swiftly and professionally.
• Utilize the CRM system efficiently to support daily activities.

The person:

• UK driving licence
• Background in industrial, engineering, or B2B sales environments
• Familiarity with industrial lubricants and Sage 50 (desirable)
• Demonstrated success in lead generation (2–5 years’ experience)
• Proficient in Microsoft Office
• Strong communication and organisational skills
• Highly motivated and customer-focused
• Ability to meet deadlines and targets

Benefits:

• Competitive salary with performance bonuses
• 25 days holiday plus bank holidays
• Pension – 7%
• Early finish on Fridays
• Opportunity to work in a growing, innovative company

As champions of diversity and inclusion in the workplace, Hooray recruitment commit to reviewing every application we receive with complete fairness and equality.

At Hooray recruitment, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

• Hooray recruitment is acting as an agency on behalf of the client for this position.

• Our purpose as a business is to pioneer ethical recruitment for a better working world.

• Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

• DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!

Please apply by clicking on Apply Now.

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