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Customer Service Administrator

i2i Recruitment Consultancy
Posted 14 days ago, valid for 10 days
Location

Cheltenham, Gloucestershire GL52 7YU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The role offers a £7 daily lunch allowance and is based in Cheltenham with free parking.
  • Candidates should have previous experience in customer service or sales support, with strong communication skills and attention to detail.
  • The position involves processing and managing customer orders, coordinating with internal teams, and acting as a point of contact for customer inquiries.
  • Experience in logistics or familiarity with CRM/ERP software, particularly Salesforce, is desirable but not required.
  • This is a dynamic, full-time role with opportunities for progression, though specific salary details are not mentioned.

What’s in it for you?£7 a day lunch allowance | Work for a global innovator in industrial automation | Be at the centre of customer operations | Dynamic, full-time role with clear progression potential | Based in Cheltenham with free parking | Flexibility with hours

Must Have’s

  • Previous experience in customer service or sales support
  • Excellent communication skills - verbal and written
  • Strong attention to detail and accuracy in data handling
  • Confident managing customer orders from entry to delivery

Nice to Have’s

  • Experience in logistics, order fulfilment, or invoicing
  • Familiarity with CRM/ERP software, Salesforce would be desirable

What you’ll be doing

  • Process and manage customer orders from start to finish
  • Coordinate with internal teams to track shipments and delivery timelines
  • Maintain and update customer and order information
  • Act as a point of contact for customer enquiries and updates
  • Support invoicing and reporting tasks as needed

Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit!Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.