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Job Type: Administrator
Location: Cheltenham
Pay rate: £12.30-£14 per hour
Hours- Monday-Friday circa 9am-5.30pm on site
Contract Type: 3 month temp contract
My Gloucestershire based client is dedicated to providing exceptional customer service. They have an opportunity for an experienced customer service administrator to join their team on a full time temporary basis for the next 3 months.
In this role, you will be responsible for providing customer support and updating the company records.
Key Responsibilities:
- Working with the internal team to support processes
- Taking customer calls and enquiries
- Booking in repairs
- Respond to customer inquiries via phone, email, and email in a timely and professional manner.
- General administrative support
- Working with managers to ensure the resolution of services
Requirements:
- Have good administration skills and good knowledge of MS Office packages
- Have excellent attention to detail to update records accurately
- Good telephone skills
- Ability to work independently and as part of a team.
- Must be happy to work in a reactive role
Looking for an immediate start. Apply now for immediate consideration
