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Sales and Customer Service Executive

i2i Independent Recruitment Consultancy Ltd
Posted 3 days ago, valid for a month
Location

Cheltenham, Gloucestershire GL50 9SA, England

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.
Whats in it for you?
  • Competitive salary (£24,000£29,000 depending on experience)
  • Bonus scheme
  • 25 days annual leave plus bank holidays
  • Early finish every Friday
  • Company pension 7% (subject to eligibility)
  • Join a growing, supportive team in a niche industrial sector
  • Monday Thursday 8.30am to 4.30pm, Friday 8.30am to 2.00pm.
About the Company
A well-established manufacturer and distributor of industrial lubrication products and equipment is expanding its team. This is an exciting opportunity to join a business known for its innovation, product quality, and customer-first approach, supplying industries across the UK and beyond.About the Role
As a Sales & Customer Service Executive, you will play a vital role in supporting existing customers while helping to grow new business. This is a fast-paced, varied position combining account management, lead generation, and day-to-day sales support. You will work closely with the internal team and external clients, providing product advice, quotations, and processing orders.What youll be doing
Sales:
  • Building strong relationships with existing clients to maximise repeat business
  • Researching and identifying potential new customers
  • Presenting product solutions and benefits clearly and confidently
  • Sourcing bespoke products and pricing from suppliers
  • Tracking and following up on all open quotations
Customer Service:
  • Processing customer orders and quotations efficiently
  • Responding to enquiries with accurate product/service information
  • Handling complaints and resolving issues professionally
  • Maintaining accurate records and using the CRM system daily
What were looking for
  • 25 years experience in a sales or customer-facing role (ideally within industrial or engineering sectors)
  • Experience usingSage 50(essential)
  • Proficiency in Microsoft Office
  • A valid UK driving licence
  • Excellent communication and organisational skills
  • Motivated, proactive, organised and customer-focused
  • Knowledge of lubricants or lubrication equipment is a bonus but not essential

Apply to Fran today by sending your CV and a brief cover letter outlining why youd be a great fit!

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.