Sales & Customer Service Executive

Sales & Customer Service Executive – Cheltenham
Fantastic Opportunity | Competitive Package | Career Growth

Working Hours:

• Monday to Thursday: 8.30am – 4.30pm
• Friday: 8.30am – 2.00pm

This is a fantastic opportunity to join a successful company with real potential to grow alongside the business and progress your career in a thriving industrial sales and service environment.

About the Role:
As a Sales & Customer Service Executive, you’ll play a key role in driving our commercial success and delivering top-quality service to both existing and new customers. You’ll manage the full sales cycle, respond efficiently to customer enquiries, and help strengthen long-term business relationships.

Key Responsibilities:

Sales Responsibilities:

• Build and maintain strong customer relationships to drive sales revenue
• Research and proactively source new customers to expand the portfolio
• Present products/services to potential customers, emphasising their benefits
• Handle bespoke requests, sourcing pricing and delivery details from suppliers
• Follow up on quotations and generate regular reports for management

Customer Service Responsibilities:

• Process purchase orders and quotations promptly
• Provide product and service information to customers
• Resolve complaints and customer issues efficiently
• Maintain accurate records of all customer interactions
• Use the CRM system effectively to log all client calls/information

Your Skills & Attributes:

• Experience in industrial, engineering, or sales environments
• Knowledge of industrial lubricants and equipment is a plus
• Proficiency in Sage 50 is essential

Interested to become a key part of a business where your input is valued, your development is supported, and your career can flourish please send your cv in confidence (url removed)

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