IT Field Engineer Team Leader

IT Field Engineer - Progressive Opportunity

Cheltenham based 2/3 days per week with travel to other sites

Car/mileage/hotel allowance included

Up to £35k

We are looking for an experienced and dependable 2nd lineField IT Engineerto join our dynamic team. This is your chance to be a part of an organisation that values professional development and encourages innovation.

As a Field IT Engineer, you will play a pivotal role in ensuring the seamless operation of our IT systems and infrastructure across 19 schools and our Head Office. You will work closely with the IT department to provide technical support, troubleshoot issues, and maintain IT equipment and systems. You will be based at one of our schools in Cheltenham, but you will be required to travel across different schools where necessary.

As a representative of the Department, you will be confident to converse with school staff to assist them with their IT queries and requirements.

About the Role and You

Contact type:Full-time, permanent

Salary:£25,000 to £35,000 per annum, dependent on experience

Start date:Immediate start available

Location:Cheltenham

As a Field IT Engineer, you will be responsible for:

1. Installing, configuring, and maintaining hardware and software systems, including computers, printers, and networking equipment.
2. Provide technical support to resolve hardware and software issues.
3. Perform routine maintenance and updates to ensure the reliability and security of IT systems.
4. Implement network infrastructure improvements and upgrades.
5. Visiting schools ensuring that their IT systems are running smoothly and troubleshooting any issues.

What Are We Looking For?

We are looking for someone who has:

1. Proven experience as an IT technician or a similar role.
2. Strong knowledge of computer hardware, software, and operating systems.
3. Familiarity with networking principles and troubleshooting.
4. Excellent problem-solving skills.
5. The ability to work as part of a team.
6. A commitment to providing exceptional customer service.

Additional Information

This position will require travel between school campuses across the country. Flexible working hours may be necessary to accommodate IT-related emergencies or maintenance.

Why Choose Us?

We are dedicated to creating an environment where everyone flourishes. In addition to being part of an exceptional team, heres what to expect:

1. Early Finish on Fridays
2. Wellness Programme
3. Life Assurance (3x Annual Salary)
4. On-Site Parking
5. 28 days holiday (including Bank Holidays) with 1 extra day of holiday per year of service up to 33 days
6. Company Events