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Internal Sales & Customer Service Executive
Cheltenham area - Lubricant Manufacturing - Competitive Salary + Bonus
Were working with a well established, privately owned lubricant manufacturer based in the Cheltenham area, small team, big personality, and plenty of room to make your mark.
This is an excellent opportunity for someone who thrives on building relationships, reigniting lapsed accounts, and maximising business to build their own portfolio of accounts by proactively sourcing new customers. Youll be joining a friendly, close knit team where your efforts will be seen, appreciated, and rewarded.
Key Responsibilities:
- Building & nurturing relationships with customers
- Reconnecting with lapsed clients to bring them back on board
- Researching the market for new sales leads
- Handling day-to-day customer enquiries , providing quotations and processing orders
- Spotting upsell opportunities to grow existing accounts
- Working closely with production and logistics to ensure smooth delivery
- Maintaining detailed records of all customer interactions through the CRM
Person Profile:
- Experience of internal sales or customer service, ideally selling into industrial sectors
- A self-starter with a warm phone manner and genuine commercial instinct and a proactive approach to researching the market
- Someone who enjoys building rapport, identifying new business opportunities and solving problems for customers
- Comfortable in a small, hands-on team where everyone pulls together
The Package:
Salary flexible depending on experience/fit - £25K - £30K
Bonuses paid throughout the year according to performance
A company with strong values and a real family feel
