Stock Administration / Customer Service

Chesham, Buckinghamshire, Working Hours: Full-time, Office-based

Pay 13ph to 14ph

• Manage the Samples Inbox - Review and respond to inbound requests from the sales team and customers, ensuring timely and accurate handling of sample-related queries and orders.
• Pick and Pack Samples - Organise, pack, and coordinate the delivery of samples to customers and sales team members, ensuring timely and professional presentation.
• Manage the Sample Department - Oversee stock control, order supplies as needed, and maintain a clean, organised, and efficient workspace to support sample operations.
• Support with Maintaining and Monitoring the Marketing Inboxes - Respond promptly to incoming queries and ensure communications are handled efficiently.
• Coordinate, Order, and Distribute Sales Team Kits - Manage requests for business cards, uniforms, and onboarding kits for new starters and refresh kits, ensuring timely delivery and alignment with brand standards.
• Coordinate, Order, and Distribute Promotional Materials - Handle the procurement and distribution of promotional items including leaflets, documents, point-of-sale (POS) materials, and other sales team requests, ensuring all outputs meet brand guidelines and campaign needs.
• Assist in Creating POs for Marketing Activity - Support the creation and processing of purchase orders related to marketing initiatives and campaigns.

• Strong written and verbal communication skills, IT Skills
• Excellent organisational skills with the ability to multitask and prioritise.
• Attention to detail and a systematic approach to document management.
• Willingness to learn and take on new challenges.
• Understanding of confidentiality and professionalism in a marketing environment.

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Brook Street NMR is acting as an Employment Business in relation to this vacancy.