Office Manager/Senior Bookkeeper

Location: Chesham, Bucks (Hybrid - 1 day WFH after training)

Start: October 2025

Freshly Baked Limited is the Master Franchisor for Auntie Anne’s Pretzels in the UK and Republic of Ireland. With over 15 years of success and a growing network of stores, we’re proud to lead a much-loved global food brand across our region.We’re a small, friendly, close-knit team based in bright modern offices in Chesham — and we’re looking for an experienced Office Manager / Senior Bookkeeper to join us ahead of our current post-holder’s retirement at the end of December.If you’re highly organised, financially confident, and enjoy keeping things running smoothly behind the scenes, we’d love to hear from you.

Reporting to the Managing Director, you’ll manage day-to-day office operations and full bookkeeping duties across multiple entities (currently 19 limited companies). This is a hands-on, varied role — ideal for someone who enjoys multi-tasking and taking ownership.

Key Responsibilities:

• • Prepare monthly management accounts for all companies within 3 weeks of month-end.
• • Process rental invoices, liaise with landlords, and recharge franchisees.
• • Raise royalty and ancillary invoices monthly.
• • Input supplier invoices and oversee payments via Xero.
• • Manage monthly VAT returns and support quarterly filings.
• • Reconcile accounts payable and receivable; maintain up-to-date financial records.
• • Submit payroll to external provider and handle basic HR admin.
• • Oversee new store openings: coordinate equipment orders, invoicing, and logistics.
• • Work closely with our distributor to ensure smooth product supply to stores.
• • Maintain key spreadsheets and reporting for royalty payments to Auntie Anne’s HQ in the USA.
• • Support the Accounts Administrator with shared responsibilities and holiday cover.
• • Ensure the office runs smoothly, including ad hoc admin and support tasks.
• • A friendly, detail-focused professional with solid bookkeeping experience (ideally with Xero).
• • A team player who’s happy to roll up their sleeves and support wherever needed.
• • Someone who enjoys building relationships with colleagues and franchisees alike.
• • Previous experience managing multiple entities or working in a franchise or retail business is a plus.
• • Based locally or within easy reach of Chesham — office presence is required Mon-Fri, 9am-5:30pm (with flexibility to work from home 1 day/week once trained).
• • Join a stable and growing business with an iconic global brand.
• • Be part of a small team where your contribution really matters.
• • Enjoy a varied, autonomous role with space to grow and make it your own.
• • Work in a modern, friendly environment — no corporate stuffiness here!