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Your new companyMy client specialises in providing a tailored and specialist service to their customers. With an established process in place, along with access to excellent ongoing training and technical support in all aspects of the role.
Your new roleAs they continue to expand, they are now looking for a highly organised and proactive Front of House Administrator on a part-time basis to join their team and play a key role in ensuring smooth day-to-day operations.As the Front of House Administrator, you will be at the heart of the practice, supporting both clients and the team to ensure efficient workflow and seamless client onboarding and management. Your ability to manage multiple tasks, embrace technology, and maintain strong organisational processes will be vital in helping them continuously improve and support business growth. Additionally, you will provide direct support to the Director.The role is office-based, part-time 3 full working days 09:00 - 17:30 (there is some flexibility available on which days).
- Supporting continuous development of administrative systems/processes to drive efficiencies and automate where possible
- Manage principle accountants' emails, prioritising messages and responding to client queries in a professional manner.
- Oversee the director's calendar, scheduling appointments and ensuring efficient time management.
- Respond to basic client queries, including financial; providing accurate and timely information.
- Maintain and organise client records, files, and documentation in a consistent and universal format.
- Support workflow management across the team, ensuring tasks are assigned, tracked, and completed on time via our client portal.
- Creation of workflows
- Running weekly and monthly payroll
- Assist with basic bookkeeping
What you'll need to succeedIn order to be successful in applying for the position of Front of House Administrator, you will have:
- Experience in face-to-face customer service
- Strong communication skills, both written and verbal, with a professional and approachable tone.
- Proven experience in administrative and workflow management will be advantageous.
- Experience of PA support to senior management (desirable)
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Previous experience in a similar role, ideally in practice or law
What you'll get in returnAs the Front of House Administrator you will receive:
- Competitive salary of £25000 - £32000 FTE depending on experience
- Pension
- Free parking
- 28 days annual leave including bank holidays
- Annual bonus
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
