Internal Sales Executive

Internal Sales Executive

Location: ChessingtonSalary: £30,000 - £40,000 (depending on experience) + performance-based bonusSchedule: Monday to Friday, 8:30 AM - 5:30 PMBenefits:

• 25 days annual leave plus bank holidays

• Onsite parking

• Company pension scheme

• Structured career development pathways (sales, purchasing, operations)

• Supportive and dynamic work environment

Join a respected and forward-thinking organisation known for valuing innovation, dedication, and achievement. This is a fantastic opportunity for a motivated individual to thrive in a collaborative team and take their career to the next level.

As an Internal Sales Executive, you will play a key role in managing and growing customer accounts, supporting the sales cycle, and ensuring a seamless client experience from enquiry through to delivery. Your ability to communicate effectively and deliver outstanding service will directly impact customer satisfaction and company success.

• Develop and maintain strong relationships with clients

• Respond to inbound sales enquiries via phone, email, and web

• Convert incoming leads into confirmed sales

• Identify and follow up on new business opportunities

• Manage and support existing client accounts

• Prepare and send detailed quotes, and follow up to secure orders

• Advise customers on product options, pricing, and logistics

• Process orders using the company’s in-house system

• Support the external sales team with administrative tasks

• Coordinate global deliveries by working with logistics and courier services

• Collaborate with internal departments (purchasing, accounts, warehouse, admin) to ensure customer satisfaction

• Previous experience in sales, customer support, or account management

• Confident and professional phone manner

• Strong communication and relationship-building skills

• Comfortable upselling and cross-selling (no cold calling required)

• Proficient in Microsoft Office, especially Excel

• Organised, adaptable, and capable of handling multiple tasks

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.