Technical Assistant

Technical Assistant

Location: Chessington, Surrey (KT9)

Hours: Monday-Friday, 8:00 am-5:00 pm

Salary: 33,000

Reporting to: Compliance Manager

We are now looking for a motivated and detail-oriented Technical Assistant to join the Technical Team at the Chessington site of a leading food manufacturer. This is a fantastic opportunity for someone looking to grow their career in FMCG within a supportive, experienced technical environment.

The Role

As a Technical Assistant, you will support the site's Technical and Compliance teams in maintaining the highest standards of food safety, legality, quality, and customer compliance. You will play a key role in audits, investigations, reporting, training support, and customer-facing technical activities.

Key Responsibilities

• Support investigations, root cause analysis, KPI and incident reporting
• Maintain technical data, trend analysis, presentations, and dashboards
• Prepare for customer, retailer, and certification audits and visits
• Manage and maintain risk assessment schedules (environmental testing, calibration, raw material testing)
• Support internal audits and food safety management systems
• Log, trend, and report customer complaints
• Maintain customer Codes of Practice and document control libraries
• Manage traceability schedules and documentation
• Prepare customer KPI reports and technical presentations
• Support taste panels, benchmarking, and end-of-life sampling
• Raise purchase orders and track technical spend
• Support ad-hoc technical and compliance projects

What We're Looking For

• Experience within an FMCG or food manufacturing environment
• Degree in Science / Technology or equivalent relevant experience
• Working knowledge of food safety and technical systems
• Strong organisational, analytical, and presentation skills
• Ability to work under tight deadlines and cross-functionally
• Confident using Microsoft 365 (Excel, PowerPoint, Word, Power BI, SharePoint)
• A proactive team player with a positive attitude and willingness to learn

Why Join?

• 20 days holiday plus bank holidays
• Pension (3% employer / 5% employee)
• Life assurance (3x salary)
• Employee Assistance Programme
• Cycle to Work Scheme
• Staff discounts
• Free onsite parking & unlimited refreshments
• Sports & Social Fund
• Strong commitment to training, development, and career progression