Back to search
The Role
As a Service & Maintenance Coordinator, you will play a key role in the smooth running of the service department, ensuring customers receive an efficient and reliable service. You'll manage your own contracts and support the wider service team by coordinating planned and reactive maintenance.
Key Responsibilities:
- Managing a portfolio of service/maintenance contracts
- Booking and scheduling service and maintenance work to meet customer requirements
- Coordinating engineers, providing work information, and assigning jobs
- Preparing small works quotations and processing related orders
- Communicating with customers, ensuring they receive relevant documentation and updates
- Processing service and maintenance reports, updating systems, and maintaining accurate records
- Coordinating planned/reactive site visits and managing permits/documentation
- Raising invoices for completed work
- Occasional site visits where required
About You
We are looking for someone proactive, organised, and adaptable, with strong coordination and administration skills.
Experience & Skills:
- Previous experience in administration, coordination, or scheduling roles
- Strong IT proficiency (service management systems/CRM experience desirable)
- Excellent communication and organisational skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Problem-solving mindset and good attention to detail
- A team player who can also work independently
- Financial acumen and the ability to prepare basic quotations would be beneficial
The Package
- Salary: 28,000 - 30,000 (DOE)
- Monday - Friday, 8.30am-5pm
- 25 days holiday + bank holidays (3 to be taken at Christmas)
- Free parking on site
- Career development opportunities within a supportive and growing team
