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The role of a Part-time Customer Service Advisor within the life science industry involves supporting customers with their inquiries and ensuring a smooth and efficient service experience. This temporary position requires excellent communication skills and a proactive approach to problem-solving.
Client Details
The employer is a medium-sized organisation within the life science industry, dedicated to providing quality products and services. They are committed to delivering excellence and maintaining strong relationships with their clients and customers.
Description
- Responding promptly to customer inquiries via phone, email, or other communication channels.
- Supporting customers with their queries and providing support.
- Resolving customer complaints with professionalism and a focus on customer satisfaction.
- Taking customer payments.
- Booking repairs visits for customers.
- Maintaining detailed and accurate records of customer interactions and transactions.
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Profile
A successful Part-time Customer Service Advisor should have:
- Previous experience in customer service, ideally within a call centre environment.
- Strong verbal and written communication skills.
- The ability to handle customer inquiries with a positive and professional attitude.
- Good organisational and multitasking abilities.
- A detail-oriented mindset with a focus on accuracy.
- Proficiency in using standard office software and customer management systems.
- Problem-solving skills and a proactive approach to addressing customer needs.
- Can commit to a 25 hour week across 5 days.
Job Offer
- Competitive hourly pay & weekly pay.
- Temporary part-time position offering flexibility.
- Chance to develop customer service skills in a professional environment.
If you are an enthusiastic individual looking to take on a rewarding role as a Part-time Customer Service Advisor, we encourage you to apply today!
