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Messaging Engineer
Contract Type: Fixed Term ContractContract Length: 12 monthsLocation: Chester
Are you an experienced Messaging Engineer looking for an exciting opportunity to make a significant impact? Our client is seeking a skilled professional to maintain and support their enterprise Messaging and Collaboration infrastructure within a large-scale, multi-site, and multi-domain environment.
Key Responsibilities:
- Infrastructure Support: Maintain and support Messaging and Collaboration applications including MS Outlook, SharePoint, WebEx, Lync/Skype, and Group Chat. Ensure seamless integration of email with mobile devices and unified communication technologies.
- User Account Administration: Administer user accounts within the enterprise. This includes creating user IDs, processing username changes, managing group lists, and removing terminated user accounts while adhering to regulatory requirements.
- Technical Leadership: Assume the role of Subject Matter Expert (SME) in resolving complex technical issues. Lead initiatives that require advanced troubleshooting and provide solutions that enhance system performance.
- Collaboration with Developers: Consult with application developers to assess the impact of various applications and coordinate efforts to deploy global enterprise solutions. This includes testing, documentation, and implementation activities
- Technical Expertise: Provide technical expertise to internal IT groups. Offer feedback and recommendations to management aimed at optimising service levels and overall environment efficiency.
- Security Management: Protect the messaging environment's security by administering access control lists, implementing security measures, and certifying external organisations.
- Training and Development: Deliver training to users, junior technicians, and other IT personnel, ensuring they are equipped with the knowledge to utilise the messaging tools effectively.
Job Requirements:
- Proficiency in MS Outlook, SharePoint administration, WebEx, Skype for Business, MS One Drive, and MS Teams.
- Strong knowledge of Active Directory and Microsoft Exchange.
- Familiarity with PowerShell and current Windows operating systems.
- Excellent written and oral communication skills, with a strong focus on quality customer service.
- Ability to work independently with minimal direction and manage multiple tasks effectively.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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