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IT Support / Infrastructure Engineer - Chester - £35-40,000 + Benefits12-Month FTC with potential to go permanentProfessional Services Sector
A highly regarded professional services company, known for their commitment to delivering high-quality, results-focused legal advice through a bespoke, partner-led service are now looking to welcome an experienced IT Support / Infrastructure Engineer to their Chester office.
This is a fantastic opportunity for someone who thrives in a hands-on role within a close-knit team, and is keen to get stuck into both day-to-day support and wider technical projects. It’s a 12-month fixed term role, with a strong possibility of becoming permanent. You'll be covering core hours on a rotating shift between 8am and 6.30pm, Monday to Friday, with occasional travel to their Altrincham office and some flexibility required for out-of-hours work when needed.
What you’ll be doing:
- Supporting users and infrastructure across the business
- Administering Active Directory (on-prem and Azure AD)
- Managing and configuring Windows Server (2016 onwards)
- Office 365 administration and support
- Monitoring and maintaining hardware using Intune / Autopilot
- App and policy deployment via Intune
- Supporting 8x8 and Teams telephony systems
- Logging and resolving helpdesk tickets and acting as an escalation point
- Liaising with external vendors where needed
- Getting involved in firmwide IT projects
Experience we’re looking for:
- 4+ years in a similar IT support role, ideally within a professional services environment
- Strong grasp of AD, Office 365, Windows Server, and Intune
- Excellent troubleshooting skills and ability to communicate clearly with non-technical users
- Ideally some exposure to MS Security tools (MDFE, Purview), iManage, Aderant, and cloud-based practice management systems
- Experience within a legal setting is highly desirable
Personal qualities:
- Professional, proactive and self-motivated
- A team player who can also work independently
- Clear communicator, both written and verbal
- Eager to learn and take ownership of tasks and small projects
- Flexible approach to working hours and team support
In return, you’ll enjoy:
- £40,000 salary
- 5 weeks’ holiday (rising with service)
- Option to buy or sell holiday
- Enhanced pension scheme
- Private healthcare scheme
- Death in service (4x salary)
- Volunteering days and more
We’re committed to creating a positive and inclusive working environment and encourage applicants from all backgrounds to apply.
