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Looking for a client-facing, detail-driven role in property finance – without sales targets? This is the perfect fit.
Join a well-established, high-performing property finance brokerage with a reputation for delivering complex mortgage solutions with speed, service, and precision.
Based in Chester, this firm supports a loyal client base of landlords, property investors, and high-net-worth individuals across the UK. As they continue to grow, they’re looking for an experienced Mortgage Paraplanner to support complex Buy-to-Let and specialist mortgage cases, ensuring clients receive a first-class experience from application through to completion.
About the Mortgage Paraplanner Role
This is a non-sale, relationship-led position – ideal for a former Mortgage Advisor looking to move away from targets, or a senior Mortgage Administrator seeking progression into a more involved, client-focused role.
You’ll act as the bridge between clients, lenders, and internal teams – gathering documentation, progressing cases, and ensuring every client interaction reflects the firm’s commitment to excellence. With a strong focus on portfolio Buy-to-Let and complex mortgage structures, attention to detail and industry knowledge are essential.
Mortgage Paraplanner Key Responsibilities
- Act as the key point of contact for clients throughout the mortgage journey
- Liaise with lenders, solicitors, valuers, and internal teams to keep deals progressing smoothly
- Deliver a proactive, white-glove service – ensuring clients feel informed, supported, and valued
- Support Brokers with case packaging, submission, and problem-solving
- Anticipate and overcome issues before they arise to maintain momentum
- Ensure all documentation is accurate, complete, and compliant
What’s on Offer
- £37,500 base salary – reflective of experience and mortgage knowledge
- No sales targets – focus purely on relationship management and client service
- Full-time, office-based role in Chester
- 25 days annual leave bank holidays
- Friendly, supportive team with deep industry expertise
- Exposure to a wide range of mortgage products including bridging, BTL, development, and HNW
Skills & Experience Required
- Experience in mortgage paraplanning, mortgage administration, or advisory within a bank, brokerage, or lender
- Strong understanding of Buy-to-Let mortgage processes
- Highly organised, proactive, and calm under pressure
- Confident communicator who can build rapport and manage expectations
- Exceptional attention to detail with a passion for getting things right first time
- A team player with a genuine commitment to delivering the best customer outcome
Why Apply?
- Step into a high-value support role without the pressure of sales
- Make a real impact in a well-respected, growing brokerage
- Work on challenging and interesting cases that keep your skills sharp
- Join a business that truly values knowledge, service, and professionalism
- Enjoy a stable, long-term role where you’re trusted, respected, and supported
If you’ve got the mortgage knowledge, relationship skills, and eye for detail to thrive in a fast-paced, client-focused role – we’d love to hear from you. Apply now for a confidential conversation.
