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Administrator
Chester Hybrid working model
We have an excellent opportunity for an experienced Administrator to join a well-established client located in the Chester area. If you are a confident, highly organised individual who thrives in a challenging environment, we would love to hear from you!
- Processing customer sale orders using MS Excel / SAP
- Account management with key clients - Regular customer liaison via telephone, e-mail maintaining strong relationships ensuring all queries are dealt with efficiently. Â
- Responsible for holding client meetings via Teams to establish future orders and discuss ongoing demand challenges.
- Responsible for creating shortage lists for orders and identifying material shortages and finding a resolution.
- Master Data activity completing part set-up and management of customer category lists.( good use of excel is key)
- Manage clear stocks system to ensure there is no obsolete stock.
- Resolve order shortfalls by consultation with the supply chain and the customer.
- Leading weekly/monthly/quarterly review meetings with customers
- Driving process Improvements with internal departments and key customers.
- system maintenance ensuring data is updated accurately.
- Responsible for generating sales and stock reports and presenting the data to clients on a monthly basis.
- Proactively managing customer needs and expectations, ensuring alignment with demand & Supply plans.
- Demand analysis, driving process improvements and ensuring effective communication with customers.
- Daily administration tasks in relation to client orders, returns, materials and process improvements.
Requirements:
- Proven experience as an Administrator or in a similar role
- MS Office – good working knowledge of Word/ Excel / PowerPoint.
- Demonstrating related experience within a fast-paced environment is desirable.
- Highly organised and evidence of self-motivation, an ability to use your own initiative, and attention to detail is essential.
- Strong communication and interpersonal skills to build rapport with clients and internal teams.
- Â Ability to work effectively under pressure and meet deadlines.
