Back to search
We are delighted to be working in partnership with Muir Group, who are seeking a talented Multi-Skilled Operative to join their Homes team. This is an excellent opportunity to become part of a respected organisation, delivering high-quality repairs and maintenance services while living the We're Muir values.
Purpose
Deliver efficient, high-quality repairs and maintenance (joinery, plumbing, building) across tenanted properties, empty homes, and planned projects, ensuring excellent customer service and workmanship.
Salary & Package
- Salary: 36,228 per Annum
- Pension: 4% employers
- Package: Van and Fuel Card
- Hours: 40 hours
- Location: Muir are based in Chester, their properties cover the North West, we aim to minimise travel as much as possible
- Holidays: 23 increasing to 26 with service
Key Responsibilities
- Represent Muir Group positively, following We're Muir values.
- Complete repairs to high standards, protecting customer property and leaving work areas tidy.
- Aim for first-time fixes and follow appointment processes.
- Work safely, complying with Health & Safety requirements.
- Use mobile technology for accurate, real-time reporting.
- Resolve routine issues independently, liaising with Team Leader when needed.
- Work collaboratively across teams and communicate courteously with customers.
- Participate in emergency call-out rota.
- Maintain accurate documentation (timesheets, vehicle checks).
- Manage van stock and liaise with suppliers.
- Uphold corporate image through professional conduct, uniform, tools, and vehicle care.
- Identify and report property or safeguarding concerns.
- Support apprentices and colleagues when required.
- Attend corporate events and contribute to service improvement.
Requirements
Essential:
- Qualifications in at least one trades (C&G, NVQ or equivalent).
- Broad knowledge of multi-skilled building activities.
- Health & Safety awareness.
- Computer literacy or willingness to learn.
- Valid UK driving licence.
- Strong teamwork, customer focus, and alignment with We're Muir values.
- Self-motivated, flexible, and able to work alone or as part of a team.
Desirable:
- Housing sector experience.
- Knowledge of repairs legislation (incl. Awaab's Law).
- Asbestos awareness.
- Willingness to work outside standard hours.
- Ability to support apprentices and advise colleagues.
- Understanding of Equality, Diversity & Inclusivity.
- Empathy and ability to handle difficult conversations.
Personal Attributes
- Role model for Muir values.
- Passionate about customer service and continuous improvement.
- Diplomatic, confidential, and respectful.
- Champions safe, warm, quality homes.
