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Service Desk Analyst – Chichester – Onsite
My customer is looking for a Service Desk Analyst to manage BAU workload and ticket excess. The ideal candidate will be a personable Service Desk Analyst with a professional passion for providing high quality IT support services.
Key responsibilities of the Service Desk Analyst:
-Â Â Â Â Â Â Handling 1st line support tickets.
-Â Â Â Â Â Â Provide first point of contact IT support for users across the business.
-Â Â Â Â Â Â Helping with a excess of IT support tickets.
-Â Â Â Â Â Â Setting up devices.
Service Desk AnalystExperience/Technologies:
-         Microsoft Stack including Office 365 – Administration and support
-         Active Directory – User support
-         Understanding of Windows 10/11 operating system – Administration and support
-         Using ticketing system to respond to portal requests using Halo ITSM – User support
The successful candidate will be required to work 5 days a week onsite in Chichester.
To discuss this exciting Service Desk Analyst opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website.
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