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Compliance and Governance Manager
A new and exciting role has now been created for a prestige automotive manufacturer, to ensure all digital platforms adhere to compliance standards and to be the single point of contact for compliance approval.
The team are responsible for digitalisation of the overall Customer Journey, as well as digital platforms encompassing the CRM & retail systems, plus car connection applications.
The department are also responsible for providing business intelligence, to steer various departments, regions & dealers with actionable insights, on a regular basis.
Responsibilities will include:
- Ensure all digital platforms adhere to minimum legal and compliance standards on an ongoing basis
- Single point of contact within the department for compliance approval and processing
- Uphold community guidelines on the digital member's app, offboarding where appropriate and ensuring robust process for ongoing monitoring
- Act as the department representative within the business Compliance Committee - championing compliance and raising awareness within the department of necessary protocols
- Act as the lead across the department to ensure all teams are working to the prescribed audit standards
- Work with stakeholders across the European & UK group of companies and external parties where required
Skills and Experience
- University degree (or equivalent professional qualification) in Business Administration, Economics or related field
- 3-5 year's experience in a business steering capacity, such as Operations or Compliance
- ISO 9001:2015 audit experience
- Experienced within GDPR and DPA regulatory requirements, ensuring safe customer data handing
- Demonstrated strong stakeholder management
- Proven ability to think strategically and execute methodically
- Strong written and verbal communication skills
Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply immediately!
Vibe Recruit is acting as an Employment Business in relation to this vacancy.
