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General
- Receiving inbound calls andemails and making frequent outbound calls C emails;
- Scheduling engineers to attend call outs and regularly updating them with their required jobs
- Generation and closure of scheduled work orders
- Overseeing job completion in respect of in-house engineering and sub- contractor services
- Updating in-house systems and informing external clients regularly of updates
- Managing the helpdesk inbox efficiently daily
- Constant liaison with engineers, subcontractors and clients via phone/email
- PPM asset management planning via our databases
- Respond quickly and effectively to client queries
- Raising jobs and purchase orders daily
- Always providing excellent customer service
- Completing various admin tasks as requested.
Requirements
- Worked in a familiar field
- Experienced working with CAFM (desirable)
- Great communicational skills
Offer
- Great working environment
- Up to 25,000
- Benefits package
