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IT Support Engineer

IT Support Engineer

Hott Source Limited

Posted a day ago, valid for 18 days

Chippenham, Wiltshire SN14 6NQ, England

Full Time

Health Insurance

Life Insurance

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Sonic Summary

The position available is for an IT Support Engineer (2nd Line) located in Chippenham, UK, with a salary ranging from £29,000 to £32,000 plus excellent benefits.
The role involves supporting the user base and infrastructure of several high-profile customers, managing both cloud and on-prem platforms and services.
Candidates should possess experience with key technologies such as Microsoft 365, Azure, Windows Server, and networking, along with strong customer service skills.
The organization offers a hybrid work schedule of 2 days onsite and 3 days working from home, along with attractive benefits including private health insurance and training plans.
A minimum of 2 years of experience in a similar role is required for applicants.

IT Support EngineerPosition: IT Support Engineer (2nd Line)Location: Chippenham, UKSalary: £29,000 - £32,000 + Excellent BenefitsSchedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners with the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-prem platforms and services, providing support to users at different businesses, assisting on projects and infrastructure upgrades, and daily system checks/backups. Key Skills:

Microsoft 365 (inc. Teams, OneDrive, SharePoint)
Azure, Entra ID
Windows 11 and macOS
Windows Server 2019 - 2025
Intune
PowerShell
AD, Group Policy
Networking, Wi-Fi, and IT Security
Excellent customer service skills (MSP experience desirable)

Benefits:

25 Days holiday, increasing with service
Private Health and Life Insurance
Training plans relevant to YOUR areas and paths of interest (Security, Cloud, Networking etc.)
Vendor certifications fully paid for and study support provided
Weekly team socials, lunches, and larger company-wide events
Staff receive the best and latest hardware, and software, for work/personal use

IT, Support, MSP, Engineer, Analyst, Systems Administrator, Networking, Help Desk, Service Desk, Windows, Server, Microsoft, Office 365, Azure, Intune, PowerShell, Active Directory, SharePoint, 2nd Line, Second Line, 1st Line, First Line, Infrastructure, Project, Mac

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