Technical Account Manager

Technical Account ManagerSalary c.£34k dep on experience + bonusMy fantastic global client based in Cirencester has an exciting new vacancy for someone with experience or a strong interest in Engineering, Mechanical Engineering or similar.??????? What You’ll Be Doing

• Be the first point of contact for customers in your designated sales area
• Handle incoming enquiries, provide quotations, process and following up with clients
• Support Area Sales Managers and work collaboratively to grow business in your region
• Maintain and update sales activity in the CRM system (SAP)
• Prepare accurate technical and commercial documentation
• Identify new opportunities for business development and upselling
• Assist with customer visits, exhibitions, and presentations
• Collaborate with internal teams (engineering, systems, and commercial) to support customer needs
• Communicating with existing and lapsed customers

Must-Haves

• Experience in a technical sales, internal sales, or customer support role
• Technical qualification (ONC/HNC/HND) or equivalent experience in an engineering environment
• Strong organisational skills and ability to manage multiple priorities
• Excellent communication skills - both written and verbal
• Computer literacy, including Microsoft Office (Excel, Word, Outlook) and CRM/ERP systems (ideally SAP)
• High level of commercial awareness and customer service focus

Nice-to-Haves

• Previous experience working in engineering or industrial equipment sectors
• Exposure to key account management or cross-functional teams
• Knowledge of a product range or similar technical products (product training will be provided)
• Experience supporting field sales teams or external account managers

Benefits

• Comprehensive product and system training
• Supportive team culture with opportunities for professional development
• Exposure to high-profile customers and key accounts in your sales region
• Holiday - 25 days + bank holidays (we close over Christmas and these are taken from the holiday entitlement) + Birthday off in addition!
• Following a 6-month probation you can opt into Private Medical cover & also add dependents at an extra cost - this includes dental & optical currently
• Pension - Company will contribute double the percentage that the employee puts in up to 8%. Company contribution is a maximum of 8%
• Death in service
• Gross Income Protection
• Employee Assistance Program (EAP)
• Free Onsite Parking
• Laptop & Mobile phone
• Flexible working hours & following training the option of working from home 2 days per week

Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.