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Pinnacle Group is seeking an experienced Hard FM Manager to lead all Hard Services operations within the Clacton PFI Contracts, ensuring full compliance with Health & Safety legislation and the contractual specification. You will play a key role in supporting the delivery of a Total FM-focused contract and must demonstrate a proven track record in delivering effective FM services. This role involves overseeing Hard FM services provided both in-house and through external contractors, while driving forward lifecycle planning, implementation and performance monitoring in collaboration with key stakeholders.
You will be joining our Total FM team based in Clacton. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.
The Ideal Candidate will be a confident Hard FM leader with strong technical background with hands-on experience across multi-site contracts, and a track record of managing both internal teams and contractors.  You’ll understand building systems inside out and thrive in a fast-paced, compliance-driven environment.
This is a full-time role with travel required to 3 schools within Clacton. Due to the nature of this role, an enhanced DBS check will be required prior to appointment.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities
- Appointment and management of specialist contractors.
- Act as Responsible and Authorised Person for specialised operations.
- Line manage Assistant Hard FM Manager and 3x Site Manager.
- Assist with the operation and development of the Company’s Safety Rules and Procedures.
- Explore opportunities to develop contract variation works and revue of Life Cycle plans.
- Development of technical skills within the in-house caretaking team.
- Utilities management to ensure Company meets its contractual obligations
- Technical and Contractual reporting.
Key Skills
- City & Guilds NVQ Level 3 or equivalent in Mechanical or Electrical Engineering (essential).
- NEBOSH General Certificate (essential).
- Relevant qualifications (e.g., IOSH, HV/LV certification, etc.) are desirable.
- Proven experience in a technical management role within Facilities Management (essential).
- In-depth knowledge of building services systems (HVAC, electrical, BMS, etc.)
- Excellent leadership, communication, and stakeholder management skills.
- Full driving licence
Our OfferÂ
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
