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Quality and Improvement Manager – Supported Living
Clacton-On-Sea, Essex
£50,000 - £60,000 per annum
TRC is working with a national provider that offers a range of services, providing personalised care to the most vulnerable adults in the community.
As the parent company of a leading domiciliary, specialist care, and supported living provider, my client is committed to setting the standard in the social care sector. Powered by innovation, compassion, and their unwavering pride values, they work tirelessly to improve lives and drive excellence across every service!
The Services: this role covers 2 supported living services (Clacton-On-Sea & Colchester), both currently rated good by the CQC, but looking for an individual to help them reach their goal of outstanding!
Key Responsibilities
Delivering and embedding the Group Quality Improvement Strategy
Leading quality assurance audits, benchmarking, and compliance frameworks (CQC and contractual)
Driving the development and implementation of new policies, systems and service improvement plans
Standardising quality practices across the organisation
Championing innovation and digital solutions to improve care outcomes
Building strong partnerships with regulators, commissioners, staff and service users
Shaping sector-wide thinking through policy influence and thought leadership
Requirements
A relevant qualification in health & social care, compliance, or quality improvement
Proven experience in a quality leadership role within health and social care, preferably across multiple services
Deep understanding of regulatory frameworks (e.g. CQC) and national best practices
Exceptional communication, data analysis, project management and stakeholder engagement skills
Passionate about inclusion, innovation, and making a measurable difference
For more information, please apply, and one of our team members will reach out!
