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Our client, a well-established and reputable car dealership in Basingstoke, is actively seeking an experienced Workshop Controller to join their busy Service Department. This is an excellent opportunity for a skilled automotive professional to lead a team, optimise workshop operations, and advance their career within a respected dealership group.
Benefits:
- Competitive basic salary of up to £35,000
- Uncapped bonus structure, with achievable £40,000 OTE
- Monday to Friday working hours (7am - 5pm)
- One in three Saturdays mornings (8:30am - 12:30pm)
- Long-standing dealer group offering clear career progression
- Supportive and development-focused working environment
- Opportunity to oversee a large workshop in a busy dealership setting
Duties:
- Managing the daily operations of the Workshop Controller role, including overseeing a team of vehicle technicians
- Planning and allocating work efficiently among the team to ensure productivity and customer satisfaction
- Monitoring workshop performance to meet key KPIs and standards
- Liaising with the Aftersales Manager and service team to ensure seamless workflow and customer communication
- Identifying and addressing individual development needs within the team
- Ensuring workshop standards and processes comply with brand and health and safety requirements
- Managing customer vehicle progress and workshop standards in line with dealership policies
- Facilitating effective communication between the workshop and service reception
Candidate Specification:
- Previous experience in a Workshop Controller, Workshop Supervisor, or senior supervisory role within a trade environment
- Strong organisational and leadership abilities
- Good understanding of workshop processes and efficiency management
- Excellent communication skills to liaise with team members, customers, and management
- Ability to motivate and develop a team to achieve performance targets
- Knowledge of brand-specific service requirements and health and safety standards
If you have the relevant experience as a Workshop Controller and are looking for a role with a reputable dealership in Basingstoke, we would love to hear from you. This is a fantastic chance to take the next step in your automotive career within a team that values your expertise.
For more information or to apply for the Workshop Controller position, please contact Dee Hogger at Perfect Placement today. We specialise in matching talented automotive professionals with top dealership opportunities across the UK.
