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Manpower are pleased to bring an exciting opportunity to market, having been retained on behalf of one of our prestigious partners, a well-known group and historical brand within the industry. They are currently looking to engage a customer service / supply chain coordinator to support the team. This key role connects Sales, Customer Service, and Production to ensure customer requirements are met efficiently and without disruption.
The role
As a central point of contact, you will be responsible for balancing supply and demand across multiple manufacturing sites. You'll coordinate production schedules, manage inter-site production transfers, and ensure any changes are communicated effectively to both customers and internal stakeholders.
Key responsibilities
- Work with Sales and Customer Service teams to forecast demand and align production plans.
- Coordinate production across multiple sites to balance capacity and maintain service levels.
- Communicate proactively with internal teams and customers regarding supply or schedule changes.
- Analyse demand and production data to identify trends, risks, and opportunities.
- Provide reports and insights to support strategic planning.
Skills & experience
- Background in demand planning, supply chain coordination, or production scheduling within manufacturing.
- Strong understanding of manufacturing processes within packaging.
- Excellent communication and stakeholder management skills.
- Analytical mindset with data interpretation and reporting experience.
- Ability to manage multiple priorities and perform well under pressure.
What We're Looking For
- Proactive and solution oriented.
- Strong team player with a customer-first mindset.
- Detail-focused and highly organised.
- Comfortable working across multiple sites and functions.
This is an exciting opportunity to play a pivotal role in keeping operations and customer service aligned, while contributing to the success of a market-leading manufacturing business. Apply today for a member of the team to review your application and book in a time suitable for you.
