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One of my local government clients is seeking an experienced and proactive Housing Officer to manage a patch of approximately 500 properties. This role is essential in ensuring effective tenancy management, rent monitoring, neighbourhood inspections and high-quality service to residents. A driving licence and use of a vehicle are required due to the need to visit properties across the district at short notice.
Key Responsibilities:
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Monitor rent accounts, visit tenants regarding arrears and issue appropriate letters
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Attend court hearings, arrears panels and evictions when required
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Manage tenancy-related matters including successions, assignments and abandoned property investigations
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Advertise available properties, review shortlists, conduct viewings and complete sign-ups
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Undertake around 20 tenancy audits and 10 block inspections per month, ensuring appropriate follow-up
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Participate in resident involvement activities, including occasional evening meetings
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Respond promptly to requests to attend properties or locations on the same day
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Work collaboratively with internal teams and external partners to ensure compliance and effective service delivery
Requirements:
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Previous experience as a Housing Officer or similar role in social housing
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Strong knowledge of rent management, tenancy law and neighbourhood housing issues
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Excellent communication and interpersonal skills
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Ability to manage a varied caseload and work independently
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
