IT SUPPORT ASSISTANT

IT SUPPORT ASSISTANT

We are recruiting an IT Support professional for a super SME based in Surrey.

Excellent Benefits package and Hybrid working.

Responsibilities:

• Collaborated with users to gather and define business requirements related to the MSS system and, where applicable, its subsidiary systems.

• Developed custom programs to integrate with the MSS platform and associated systems, based on detailed specifications. Technologies used include Oracle SQL, Microsoft SQL, Unix, C#, MSS Letters, MSS configuration, RPA, Datastore DSX, and Transform.

• Conducted thorough testing of developed programs prior to deployment to ensure they met agreed specifications and user expectations.

• Worked closely with users to support their understanding of the MSS system and internally developed applications, providing guidance and clarification where needed.

• Provided support for resolving issues related to in-house software solutions and third-party applications.

• Assisted in resolving Sopra service tickets in coordination with the IT Service Desk.

Key Skills & Experience:

• Strong written and verbal communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders across various levels of the organization.

• Highly proactive and detail-oriented with a positive, solution-focused approach.

• Proven analytical and problem-solving abilities, with strong attention to detail.

• Self-motivated, well-organized, and able to work independently under minimal supervision.

• Solid understanding of the Sopra MSS system and its applications.

If your application is successful, you will be contact shortly.

The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk