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Our client is seeking a proactive and personable Office Assistant / Receptionist to ensure the smooth running of their offices and deliver a welcoming front-of-house experience. This dual-location role combines reception duties with hands-on office support, helping maintain a productive and professional workplace environment.
As the first point of contact for visitors and callers, you will play a key part in creating a positive experience while also providing vital behind-the-scenes support to the wider team.
Leatherhead (Mondays & Tuesdays), Reigate (Thursdays & Fridays)
Company Benefits:
- Competitive salary and annual bonus scheme
- Pension Scheme
- Death in service benefit
- Long service rewards
- 25 days’ holiday plus Bank Holidays
- Flexible and hybrid working
Key Responsibilities:
- Greet visitors warmly and ensure a professional, friendly experience
- Answer and direct incoming calls promptly and courteously
- Take accurate messages and deliver them quickly to the appropriate team members
- Maintain a clean, welcoming reception area and meeting rooms
- Assist with refreshments and hospitality when required
- Handle ID checks and documentation in accordance with company policy
- Sort, distribute and manage incoming and outgoing mail and deliveries
- Organise archiving of documents and manage storage records
- Photocopy and prepare documentation, often to tight deadlines
- Monitor and restock office supplies and stationery
- Run occasional errands and support ad hoc administrative tasks
- Provide basic IT and typing support where needed
- Offer assistance across departments as required
- Maintain confidentiality and act with discretion at all times
- Demonstrate a positive and team-oriented attitude
- Uphold professional and customer-focused standards consistently
Experience and Skills Requirements:
- GCSE (or equivalent) in English and Maths (Grade A*-C / 9-4)
- Previous experience in a reception, customer service or office support role
- Professional telephone manner and excellent communication skills
- Friendly, approachable, and client-focused attitude
- Ability to prioritise and stay organised under pressure
- Able to work independently and show initiative
- Presentable and well-groomed with a professional appearance
- Comfortable with light physical tasks (e.g. lifting boxes, files)
- Proficient in using standard IT and office software
- Reliable, discreet, and committed to maintaining confidentiality
- Willing to learn, adapt and support others
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
