- Delivering top customer service via various communication channels
- Helping customers book services and trips
- Be the first point of contact to new and existing customers
- Helping increase sales to customers using various methods
- Maintain and update CRM systems
- 2+ years experience within a customer service based role
- Ideally some experience within events, travel or educational industry
- Excellent telephone manor and ability to use computer software’s
- Working to and meeting sales/KPI targets
- Sales experience