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- Job Type: Full-time
- Location: Colchester
- Salary: Up to £32,000 Per Annum (D.O.E)
We are seeking an experienced Credit Controller to join our team. This role is crucial for managing debt recovery, handling customer enquiries, and ensuring the accurate and timely processing of payments while maintaining strong relationships with both internal and external stakeholders.
Day-to-day of the role:- Manage debt recovery through various communication channels and handle customer enquiries.
- Assess and respond to new credit requests based on set criteria.
- Maintain regular contact with customers to arrange payments and process card payments.
- Submit Account Application Forms for new accounts and updates.
- Post customer payments to the CRM accurately.
- Identify sales opportunities and threats, collaborating with the sales team.
- Provide excellent customer service and seek feedback for growth.
- Strong verbal and written communication skills.
- Effective time management and task prioritisation.
- Ability to handle sensitive information discreetly.
- Quick learner, able to adapt to new processes.
- Ability to recognise and address issues promptly.
- Polite, friendly, and approachable demeanour.
- Reliable, consistently punctual and present.
- Seek feedback and continuously improve.
- Experience with CRM systems and financial software (e.g., NetSuite).
- Proven experience in a credit control role or a similar role.
- Relevant certifications in credit control or finance.
To apply for this Credit Controller position, please submit your CV to
