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WE Talent are supporting our client with the recruitment of an experienced Account Manager to join their team. This is a fantastic opportunity to work with a well-established business, taking responsibility for a select portfolio of key accounts and ensuring they receive the highest levels of service, support, and strategic growth.
The Role:
As an Account Manager, you will build strong, long-term partnerships with a small number of valued customers. Your focus will be on truly understanding each client’s needs, analysing account performance, and working collaboratively to deliver solutions that support their business objectives. Alongside day-to-day relationship management, you will identify opportunities to add value — whether through upselling, cross-selling, or supporting with global sourcing requirements — always with the aim of strengthening the partnership and driving sustainable growth.
Key Responsibilities:
- Take ownership of a defined portfolio of key accounts, developing a deep understanding of their business priorities and challenges.
- Build and maintain trusted relationships, acting as the primary point of contact for all account matters.
- Analyse account activity and performance to identify trends, risks, and opportunities for improvement.
- Work with clients to explore new solutions, upselling and cross-selling where appropriate to support their goals.
- Assist with global sourcing requirements, ensuring products and services meet client expectations on quality, cost, and delivery.
- Represent the customer voice within the business, sharing insights to influence service improvements and commercial decisions.
- Lead regular review meetings with clients, presenting account analysis and discussing future opportunities.
- Prepare clear reports on account performance and progress against agreed objectives.
- Collaborate closely with internal teams to ensure accurate, timely, and efficient delivery of products and services.
About You:
We are looking for a relationship-driven individual with proven experience in account management. You will be skilled in developing strong client partnerships, confident in analysing account performance, and able to spot opportunities for adding value without a hard sales approach. Strong communication, problem-solving, and organisational skills are essential, as well as the ability to balance day-to-day service with long-term strategic growth.
Apply Today!
If this sounds like the role for you, we’d love to hear from you, apply today!
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