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IT Support Field Engineer (Windows 11 & Office 2024 Rollout)
Colchester
180-200 per day (Umbrella)
Initial 3 Months
Required across UK sites (all expenses paid)
REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester.
You'll play a key role in a major Windows 11 and Office 2024 rollout project, ensuring a smooth transition across a large branch network, group services, and remote workers.
This is a field-based position that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing.
Key Responsibilities
- Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites.
- Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption.
- Build, configure, and test devices at the Colchester office when not on the road.
- Coordinate with internal teams to schedule branch visits and update project progress.
- Manage hardware logistics, including collection and return of legacy equipment.
- Provide general IT support, rebuilds, re-images, and BAU technical assistance.
- Maintain professional standards for cable management and workstation setups.
Skills & Experience
- Strong technical knowledge of Windows 10/11 and iOS systems.
- Proficiency with Microsoft Office (Apply online only), Office 365, OneDrive, and Teams.
- Experience with Active Directory - user management, group policies, and device administration.
- Solid understanding of networking - TCP/IP, routers, switches, Wi-Fi configuration.
- Hands-on experience with device builds, troubleshooting, and deployment projects.
- Excellent communication skills and a strong customer service focus.
- Flexible, proactive approach to travel and working hours.
- Full clean UK driving licence required.
What's on Offer
- All travel expenses covered
- Opportunity to work on a large-scale IT rollout across multiple sites
- Supportive team environment and varied, hands-on role
If you're an experienced IT Engineer who enjoys travel, technical challenges, and face-to-face user support, this could be the perfect next step for you.
Apply now using the link provided.
