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We're looking for a Tour Co-Ordinator to package History and Sports Tours for Educational Visits
- Deliver exceptional customer service to ensure the highest level of client satisfaction.
- Clarify tour details from the outset, following established processes.
- Provide expert advice on itineraries, transport, and accommodation options.
- Oversee all aspects of the tour, from initial enquiry to post-tour follow-up and re-booking opportunities.
- Liaise with travel and booking co-ordinator's to arrange transport, accommodation, visits, and meals.
- Manage all detailed information related to your assigned tours effectively.
- Book flights within budget for specific tours.
- Arrange visits and presentations at schools, clubs, and groups.
- Ensure all paperwork and documentation is sent to clients and guides on time, adhering to GDPR guidelines.
- Ensure tours are costed within budget and client payments are received on time.
- Build and nurture long-term relationships with both clients and suppliers.
- Contribute to improving work processes and procedures.
