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Salary: £36,400, rising to £40,000 after successful 6-month probation
Shifts:
4 on 4 off
Day Shift: 08:00 18:00 x 2
Mid Shift: 12:00 22:00 x1
Night Shift: 20:00 08:00 x 1 (this shift is working from home post training)
We are seeking a dynamic Transport Logistics Plannerto join our fast-paced operational team. This role is central to ensuring the effective planning, coordination, and execution of time-critical vehicle movements and field technician support across a national network. Working closely with drivers, field teams, and clients, youll play a vital role in delivering operational excellence under pressure.
This position suits candidates with a background in logistics, emergency response planning, utilities coordination, fleet operations, or similar roles where prioritisation and high service standards are key.
Key ResponsibilitiesOperational scheduling of vehicle fleet in line with service level agreements and compliance requirements
Allocate drivers and vehicles to planned and reactive tasks with a focus on time-critical execution
Respond to urgent customer requirements during and outside core hours, maintaining professionalism under pressure
Provide timely and accurate job instructions to field staff, detailing equipment, access requirements, and service timelines
Liaise directly with internal teams and clients to manage service changes, incidents, and escalations
Monitor and ensure compliance with Drivers' Hours Regulations and Working Time Directive
Plan for and support emergency logistics deployments, ensuring effective use of resources
Assist with job costing and travel arrangements, including accommodation bookings for mobile teams
Support bottle/courier delivery planning as needed both planned and reactive
Track and resolve service complaints or delivery-related issues with tact and professionalism
Collaborate with workshop staff to manage vehicle availability for maintenance, servicing, and MOTs
Log and escalate any reported vehicle defects or issues in a timely manner
Uphold company and legal obligations regarding health and safety, data protection, and confidentiality
Minimum 2 years experience in HGV Transport Logistics, fleet planning, or field resource coordination
Strong understanding of Drivers Hours Legislation and vehicle routing principles
Excellent communication and stakeholder management skills (verbal and written)
High attention to detail and ability to remain calm under pressure
Proficient in Microsoft Office (Excel, Word, PowerPoint) and comfortable with scheduling tools
Proactive, solutions-driven mindset with a passion for service delivery
Ability to handle multiple operational demands simultaneously
Experience working in sectors involving emergency response, utility coordination, or multi-site logistics is beneficial, though not essential
23 days annual leave plus Bank Holidays
Company pension scheme
Profit share
Electric vehicle scheme (with free on-site charging)
Inclusive, respectful workplace culture
Reporting to:Logistics Manager
We are an equal opportunities employer and committed to fostering a diverse and inclusive working environment. If you thrive under pressure, enjoy solving real-world problems, and want to make a genuine impact in a dynamic logistics environment, wed love to hear from you.
