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Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? This role offers the opportunity to bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team.
In the Medical Receptionist role, you will be:
- Acting as the first point of contact for customers, providing a warm and professional welcome
- Managing digital triage queries and supporting patients to use new online systems
- Handling enquiries, appointments, orders and samples efficiently and accurately
- Using EMIS or similar clinical software, Microsoft Outlook, Teams and Calendar daily
- Working closely with the administration team and offering support as required
- Maintaining a calm, solution-focused approach and helping resolve issues in a positive manner
To be successful, you will need:
- Strong reception and administration experience, ideally gained in a busy environment
- Confident IT skills with the ability to pick up systems quickly (EMIS experience highly desirable)
- Excellent communication skills and the ability to deal with conflict calmly and professionally
- A proactive, problem-solving mindset and the ability to bring positivity to challenging situations
- Strong organisational skills and the ability to multitask
This is a temporary role for 2–3 months initially with potential to become permanent. You'll be working 30–35 hours per week (full days Monday and Friday 8:30–5:30 with some flexibility, plus one additional full day and one half day), starting on £12.89 per hour, office-based in Conwy, with a start date early January.
If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.
