Back to search
Order Entry/Customer Service Administrator
My client is a leading and major manufacturer based in Cookstown. Due to continued growth, they are currently seeking an Order Entry/Customer Service Administrator to join their team.
This is a Full-Time Permanent Position.
Working hours: Monday – Thursday: 8am – 5.15pm and Fridays: 8am – 2.30pm (OFFICE BASED)
With a salary of £27,000 per annum DOE
Job Purpose:
You will be working as a team member in close collaboration with production, purchasing and sales management across 3 sites as well as throughout the distribution network.
Essential Criteria:
- 1-2 years’ experience within a similar role.
- Experience of using a data system and processing orders.
- IT proficient with the use of Microsoft Office packages.
- Excellent communication skills, both written and verbal with the ability to communicate with stakeholders at all levels.
- Ability to manage and prioritise a busy workload with excellent organisational skills.
- Ability to work on your own initiative as well as part of a team.
Main Duties and Responsibilities:
- Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency.
- Collaborate with the relevant departments to ensure customer’s orders are fulfilled to their requirements.
- Keep customers informed about the status and progress of their orders were required.
- Ensure prompt and courteous responses to customer enquiries and concerns.
- Preparing product quotations and pricing for customers.
- Building a product/service knowledge on business offerings and match customer needs with business wants.
