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Repairs Scheduler/ Planner

Interaction - Kettering
Posted a day ago, valid for 10 days
Location

Corby, Northamptonshire NN171AB, England

Salary

not provided

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Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity has arisen for a Repairs Scheduler/Planner position in Corby, supporting the customer services function.
  • The role requires effective management of client SLAs, prioritization of customer calls, and communication with stakeholders.
  • Key responsibilities include managing engineer schedules, overseeing stock for repairs, and handling warranty claims.
  • Candidates should be highly motivated, organized, and able to set their own daily routines, with working hours from 08:30 to 17:00 Monday to Thursday and a 16:00 finish on Fridays.
  • The position offers a salary of £75 for each weekend shift worked, with 1 or 2 weekends required each month.

An exciting opportunity to join our client in Corby has arisen. As Repairs Scheduler/Planner to support our clients customer services function reporting to the Customer Service Manager, with the utmost appreciation of the importance to delivering outstanding customer service.

The successful candidate will understand the importance of managing client SLAs and prioritising customer calls, with effective communication to internal stakeholders and customers alike. There is added responsibility, namely:

Managing Engineer schedules/diaries/route planning for customer repairs

Customer Services and general Administration

Management of stock for repairs purposes

Responsible for the warranty claims process

We are looking for a highly motivated individual who can set their own daily routine, working in an organised and methodical manner.

Working hours are 08:30 to 17:00 Monday to Thursday, with a 16:00 finish on Fridays and there is 30 minutes allocated for lunch each day. In addition, there is also 1 or 2 weekends a month to cover which comes with an extra shift payment of £75 per day, so £150 per weekend worked.

If you have the skills and experience and desire to succeed in a role like this please apply today!

INDKTT

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.