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Job Title: Customer Service Advisor
Location: Corby
Employment Type: Full-Time
Salary: £12.25 per hour
Shift Pattern:
- Wednesday, Thursday, Friday: Starting between 08:00 or 09:00
- Saturday & Sunday: 07:00 - 15:15
- Total Hours: 37.5 hours per week
Training Schedule:
- Training Period: Approximately 6-7 weeks
- Training Hours: 09:00 - 15:00, Monday to Friday
- Training Start Date: Potentially 6th May
Job Description:
We are seeking a dedicated and flexible individual to join our team as a Customer Service Advisor. The ideal candidate will be available to work the specified shift pattern and commit to a comprehensive training program.
Key Responsibilities:
- Handling customer enquiries via incoming telephone calls
- Identifying and ordering spare parts/accessories
- Cross-selling where applicable
- Collaborate with team members to achieve targets
- Maintain high standards of customer service
- Adhere to company policies and procedures
Requirements:
- Availability to train between 09:00 - 15:00, Monday to Friday, for approximately 6-7 weeks starting from 6th May
- Ability to work the specified shift pattern
- Possess strong communication skills - both verbally and written
- Be confident, and able to use own initiative
- Have a good attention to detail
- Be highly customer-focused
- Be computer literate
- Be flexible
- Have a positive attitude
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
