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Part Time Customer Services Advisor

Interaction Recruitment
Posted 2 days ago, valid for 17 days
Location

Corby, Northamptonshire NN171AB, England

Salary

£12,698 per annum

Contract type

Full Time

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Sonic Summary

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  • The Part-Time Customer Service Advisor position is located in Corby and requires working Monday to Friday from 1:00pm to 5:00pm for a total of 20 hours per week.
  • Candidates must have a minimum of 12 months of phone-based customer service experience and possess a confident telephone manner with strong communication skills.
  • The role involves handling a high volume of inbound and outbound customer calls, assisting with orders and inquiries, and resolving customer issues efficiently.
  • Successful applicants will be part of a supportive team environment, where full training is provided along with opportunities for development and progression.
  • Salary details are not specified in the job description.

Job Title: Part-Time Customer Service Advisor
Location: Corby
Hours: Monday to Friday, 1:00pm – 5:00pm (20 hours per week) 

We’re currently looking for a reliable and professional Part-Time Customer Service Advisor to join a busy and supportive team based in Corby. In this role, you'll be the first point of contact for customers, handling a incoming and outbound calls in a fast-paced environment. Your ability to deliver friendly, efficient, and solution-focused support will be key.

Key Responsibilities:
Handle a high volume of inbound customer calls efficiently and professionally
Assist customers with orders, enquiries, and general product information
Resolve customer issues or escalate where necessary
Maintain accurate records of customer interactions
Deliver a courteous, friendly, and helpful service at all times

Requirements:
Minimum 12 months of phone-based customer service experience
Confident telephone manner and strong communication skills
Ability to multitask and remain calm under pressure
Great attention to detail and competent computer skills
Positive attitude and team-player mindset
Be able to hit the ground running

Working Hours:

Monday to Friday, 1:00pm – 5:00pm (20 hours per week)

What’s on Offer:
Supportive and friendly team environment
Meaningful, customer-focused role
Full training provided
Opportunities for development and progression

If you're experienced in phone-based customer service and enjoy working in a fast-paced environment, we’d love to hear from you.

To apply or find out more, please contact Angela Bailey at Interaction Recruitment: (url removed) or (phone number removed)

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