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Summary:
We’re seeking a dedicated Care Coordinator to help shape and support a thriving domiciliary-style care service.
In this role, you’ll work hand-in-hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You’ll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you’ll remain hands-on in care delivery, while also contributing to administration, compliance checks, and quality assurance.
Key responsibilities:
- Direct the care team during shifts, providing guidance and encouragement.
- Step in with senior leadership cover during weekends and outside normal hours.
- Contribute to staff performance oversight, supervision, and training.
- Carry out spot checks, service reviews, audits, and compliance monitoring.
- Assist with medication checks and review of care records.
- Escalate safeguarding or quality concerns in line with procedures.
- Help with rota organisation, last-minute cover, and day-to-day service coordination.
- Work closely with the Registered Manager to maintain consistent leadership.
- Provide hands-on support during care shifts or calls when required in urgent situations.
- Take part in the on-call rota, handling out-of-hours queries, unexpected absences, and emergencies
Ideal Candidate:
- Minimum Level 3 qualification in Health & Social Care.
- At least two years’ experience in a senior care or supervisory position.
- Strong ability to lead teams and resolve problems effectively.
- Solid understanding of CQC standards and safeguarding practices.
- Dependable, adaptable, and able to remain calm in high-pressure situations.
- Willingness to take part in the on-call rota.
- Higher-level qualification in leadership (Level 4 or 5) would be an advantage.
- Background in domiciliary care is desirable.
- Confident with IT systems and report writing.
- Knowledge of medication procedures and risk management.
- Full driving licence and access to a vehicle.
This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.
