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A fantastic Sales / Customer Relations Manager job in Balsall Common, paying a salary of £30k - £35k + Excellent Commission, is available for Hampton Group.
Hampton Group is a fast-growing, dynamic Home Improvement and Construction Group with over 20 years of experience in delivering high-quality residential projects. With our own kitchen showrooms and manufacturing facilities, we offer a fully integrated service to customers across the Midlands. As we continue to expand our operations and pipeline into 2025 and beyond, we’re seeking passionate, driven individuals to join our ambitious team.
Sales / Customer Relations Manager job in Balsall Common, Highlights:
- Base salary of £30,000 - £35,000 based on experience
- Uncapped Commission (OTE £70k - £75k+)
- Car Allowance.
- Full Time, Permanent.
- 22 days holiday plus Bank Holidays.
- A supportive and ambitious team environment. Opportunity to be part of a growing business with exciting future prospects.
Sales / Customer Relations Manager job in Balsall Common, Job Overview:
- Take inbound phone, email and in person enquiries for Home Improvement Projects across the Midlands.
- Guide clients through the sales journey, including: Coordinating and attending initial site visits with the costing team. Liaising with architects and planning professionals when necessary. Presenting and explaining detailed project proposals to clients. Working with inhouse designer to support clients with design and specification choices, ensuring all required information is clear and timely.
- Manage project / contract variations during the lifecycle, ensuring clear communication with the client and internal teams. Deliver exceptional customer service throughout the client journey, working closely with the project delivery team.
- Generate new business leads through planning letter campaigns, marketing initiatives, and relationship management.
- Analyse customer data and feedback to identify trends and opportunities for improving the client experience. Contribute to ongoing improvements in customer relationship management and business growth strategies.
Sales / Customer Relations Manager job in Balsall Common, Ideal Candidate:
- Proven experience in a Customer Relations, Sales, or CRM role.
- Comfortable handling high value Projects.
- Confident, professional communicator with a strong customer-centric approach.
- Ability to manage multiple stakeholders and complex, sales processes.
- Target-driven, with a passion for exceeding sales goals and customer expectations.
- Strong written and verbal communication skills.
- Proficiency in CRM systems and Microsoft Office 365 suite.
If you are interested in this Sales / Customer Relations Manager job in Balsall Common, then please apply now!
