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Neighbourhoods Team Leader-Coventry
Neighbourhood Team Leader 6 Month FTC
Location:Hybrid Home, Office & Patch Based - Coventry
Contract Type:Full-time, 6-month Fixed-Term Contract
Salary:Up to £51,000 (pro rata)
Start Date:ASAP
Are you a confident leader in social housing looking for your next challenge?
We're looking for a proactive and experienced Neighbourhood Team Leader to oversee a team of 7 Housing Officers and lead the delivery of exceptional neighbourhood and tenancy management services.
This is a hybrid role with a balance of home working, patch-based work, and time in the office offering both flexibility and the opportunity to stay connected with your team and communities.
About the Role:
Reporting to the Head of Neighbourhoods, youll:
- Lead, motivate and develop a team of Housing Officers to deliver tenancy and estate management services.
- Oversee complex tenancy issues, ASB cases, safeguarding concerns, and breaches of tenancy.
- Ensure high standards of customer service, ensuring tenancies are sustained and neighbourhoods are safe and well-maintained.
- Collaborate with internal teams (Assets, Repairs, Building Safety) and external agencies (e.g. police, support organisations).
- Monitor performance and KPIs, drive service improvements, and support continuous development.
- Provide 1:1s, performance reviews, and recruit/induct new team members as needed.
What We're Looking For:
- Proven management experience in social housing, with a background in tenancy and estate services.
- Strong people leadership skills with the ability to coach, support and drive high-performing teams.
- Confident in handling ASB, safeguarding, enforcement, and neighbourhood planning.
- Ability to build positive working relationships with residents, partners, and colleagues.
- Excellent communication, problem-solving and decision-making skills.
- Full UK driving licence (travel across patches will be required).
Additional Requirements:
- This role requires a Basic DBS check.
If you're passionate about delivering excellent housing services and ready to lead a dedicated neighbourhood team, wed love to hear from you.
Apply now to make a difference in local communities!
Think Community Partnership welcomes applications from all suitably qualified individuals regardless of their race, ethnicity, gender, disability, religion, or age.
We are committed to creating inclusive and diverse workforces that reflects the communities we serve.
Think Community Partnership are a specialist consultancy that provide temporary and permanent recruitment solutions to housing professionals across the Midlands.
If you're interested in hearing about our current opportunities within the industry, please contact our office on 0121 820 2088.
